Baseball Fires Arbitrator Who Overturned Braun Ban<a href="http://www.nytimes.com/2012/05/15/sports/baseball/baseball-fires-arbitrator-who-overturned-braun-ban.html?partner=rssnyt&emc=rss"><img src="http://graphics8.nytimes.com/images/2012/05/15/sports/baseball/15base-pic/15base-pic-thumbStandard.jpg" border="0" height="75" width="75" hspace="4" align="left"></a>Shyam Das, who overturned Ryan Braun’s 50-game suspension for a positive drug test, was fired, according to a person in baseball with knowledge of the decision.
www.xyz.com/user/4876/5thave/index.html) look the other way. If they can't afford a real domain name and website then they shouldn't be in business.
2. Don't post all their rates and fess on their website.
A. Scrutinize their merchant agreement, go over it with a fine tooth comb and question anything that appears "loose" or suspicious. You certainly don't want to get caught in a loophole.
B. Make sure their website clearly shows what bank(s) they represent. It is unlawful for a merchant account provider not to show what banks they represent on their website. Visa and MasterCard cracks down hard on those who don't.
C. Search Better Business Bureau, consumer reports, or online newsgroups for any unsatisfactory remarks made about the company.
D. Top Notch Customer Service is Paramount
3. Don't get carried away by great rates and forget about customer service. Customer service is king for long-term success and smooth transaction processing. You don't want to be plagued with busy signals and long hold times. Your time is precious and downtime will cost you money.
Before signing up with a company, try out their customer service number. Give it a ring and ask them a few questions. Take note of their attitude, do they seem interested in wanting to help you? Are their answers fully-detailed, yet easy to understand?
Some aspects that should be met for superior customer service:
A. Reliable availability (and yes, even on holidays too, if possible. Definitely if your business operates 365 days a year.)
B. Hold time 5 minutes or less .
C. Friendly, courteous representatives who are knowledgeable.
D. Toll-free number.
4. One last note before we move on, don't get conned by providers who say the reason they charge high rates is because of the superior customer support they give, that other companies don't. Sure, a slight price increase (most likely, never), but don't go overboard. Customer service is important, but shouldn't cost you hundreds more than with another provider. This type of scam is just so they can fill-up their pockets more.
Article Source: http://www.articlemap.com
Joe Thompson is founder of Thompson Merchant Services - www.thompsonmerchant.com a Chase Paymentech Strategic Partner and provider of credit card, debit card, check, and gift card processing services.
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