Training Communication with Integrity
Srma Consulting & MasterSkills have organised for Johnson & Johnson training Communication with integrity.
The aim of the training:
- to point everyday problems in communication and to suggest solutions!
Activities:
Opening and introduction to programme.
Presentation Skills – Duration: 45 minutes
- Your presentation and how to make it more creative
- 5 secrets that will help listeners to remember lecture?
- Examples, examples, examples you can use immediately
Communication with clients – Part 1 – Duration: 60 minutes
- Unbelievable tools: Matching, mirroring and others
- Solving your everyday situations
- Workshop: Your sales meeting
Communication with clients – Part 2 – Duration: 45 minutes
- Dealing with clients from your nightmare
- Psycho drama: POP system
Conflict Management – Duration: 60 minutes
- 4 steps in dealing conflicts
- Decentralization and mapping needsinterests and fears
- Intervention elements in crisis situation and managing conflicts in
team
How to improve internal communication? – Duration: 60 minutes
- Communication with your internal customers
Action plan and close of program
For more information visit Srma Consulting at www.srma.rs
or call us at 00 381 63 558 888
Duration : 0:4:31
Recommended Reading
- Business Conflict Resolution Explained
- Understanding Conflict and Difficult People – Ruth Sirman, CanMediate interview
- Do you believe in coincidences?
- Realistic assertiveness & confidence building in the MAX Conflict Management Village.wmv
- How to become a Mediator – London UK
- Shane O Connor BBC.wmv
- The Complete Guide to Conflict Resolution in the Workplace
